Section 1 - OVERVIEW
1.1 This website (www.longhaulendurance.com) is operated by Longhaul Sports Nutrition Ltd, trading as Longhaul. Throughout the site, the terms “we”, “us” and “our” refer to Longhaul Sports Nutrition Ltd. Our company is registered in England and Wales (company number 10303410), with the registered address: 54 Alconbury Road, London E5 8RH.
1.2 Longhaul offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
1.3 By using our website, you accept these Terms in full; accordingly, if you disagree with these Terms (the Terms) or any part of these, you must not use our website. If you register with our website or make a purchase on our website, we will ask you to expressly agree to these Terms.
1.5 Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 2 - ONLINE STORE TERMS
2.1 You must be at least 18 years of age to register or make a purchase from our website; by registering or making a purchase on our website or agreeing to these Terms, you warrant and represent to us that you are at least 18 years of age.
2.2 You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
2.3 You must not use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. A breach or violation of any of the Terms will result in an immediate termination of your Services.
2.4 You must not download any material from our website or save any such material to your computer. You may only use our website for your own personal and business information purposes and you must not use our website for any other purposes.
2.5 Except as expressly permitted by these Terms, you must not edit or otherwise modify any material on our website.
2.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.
SECTION 3 - GENERAL CONDITIONS
3.1 We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
3.2 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 4 – Intellectual property rights
4.1 Subject to the express provisions of these Terms we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website.
4.2 You may not use or reproduce any trade or service marks appearing on our website for any purpose without the prior agreement of the relevant owner.
4.3 The contents of this site may not be copied, reproduced, modified, downloaded or used in any form without the prior written permission of Longhaul Sports Nutrition Ltd except when this occurs incidentally while using the site for private and non-commercial use.
Section 5 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
5.1 We intend for this website to provide factual information relevant to the subjects discussed. However, the material on this site should not be regarded as a complete analysis of the subject and should not be relied upon or used as the sole basis for making decisions.
5.2 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. Longhaul Sports Nutrition cannot be held responsible for the validity of information in any content on our website, nor for any misuse or misrepresentation of any materials on this site.
SECTION 6 - PRODUCTS
6.1 Certain products may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
6.2 We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
6.3 The sale and purchase of products through our website will be subject to the Terms of sale, and we will ask you to agree to the terms of that document each time you make a purchase on our website.
6.4 All product prices quoted on the our website are inclusive of VAT, where appropriate.
6.5 We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
SECTION 7 – Discounts and Promotion codes
7.1 We may from time to time make discounts and promotion codes available. These can be used on our website. Each discount code has its own additional Terms, however, the Terms included here apply to all discounts and promotion codes.
7.2 Discount applies to web net product prices only
7.3 Discount codes cannot be used in conjunction with any other offer
Section 8 - Shipping and delivery
8.1 We endeavour to process and ship all orders within two (2) working days of receipt of payment. A delivery charge is added to the bill to cover the cost of postage and packaging. This cost is calculated based on the place of delivery.
8.2 Quoted UK delivery costs are for all locations to mainland England, Scotland, Wales and Northern Ireland. Additional charges may be applicable for deliveries to the Scottish Islands. Delivery will be made by standard class post, unless otherwise stated.
8.3 Should products not be available at the time of order we aim to contact you to inform you when the order will be processed.
8.4 If you experience any problems with a delivery, please contact us by email: firstname.lastname@example.org
Section 9 – returns and refund policy
9.1 We always aim to provide our customers with great products good customer service. If for any reason you are not happy with your purchase you can return it within 14 days.
9.2 Returned products must be in its original condition and unopened. If one item from a batch has been opened we are unable to accept the return of the product. Refunds will only be made for products received in its original condition.
9.3 Where there is a fault or error with the product we will also refund you the additional postage costs.
9.4 Return should be sent by trackable post to: Longhaul Sports Nutrition Ltd. PO Box 73997, London, E5 5EF, United Kingdom
Section 10 - MODIFICAtions to the Service and Prices
10.1 Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 11 - Registration and accounts
11.1 You may register for an account with our website by completing and submitting the account registration form on our website. You must keep your password confidential. You must not allow any other person to use your account to access the website.
11.2 You must notify us in writing immediately if you become aware of any unauthorised use of your account. You must not use any other person's account to access the website, unless you have that person's express permission to do so.
SECTION 12 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
12.1 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
12.2 You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
12.3 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. For more detail, please review our Returns Policy.
12.4 We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
12.5 In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
SECTION 13 - THIRD-PARTY LINKS
13.1 Certain content, products and services available via our Service may include materials from or links to third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.
13.2 We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
13.3 Any reference to products, services, hypertext link to the third parties does not constitute or imply our endorsement, sponsorship or recommendation by us. Nor is a third-party endorsement of us implied by such links. They are for convenience and information only.
13.4 We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction.
13.5 Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Section 14 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
14.1 If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us.
14.2 We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any such comments.
14.3 We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
14.4 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
14.5 You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 15 - PERSONAL INFORMATION
SECTION 16 - ERRORS, INACCURACIES AND OMISSIONS
16.1 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.
16.2 We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
16.3 We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law.
SECTION 17 - PROHIBITED USES
17.1 In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet.
17.2 We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 18 - DISCLAIMER OF WARRANTIES;
18.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
18.2 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
18.3 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Section 19 - LIMITATION OF LIABILITY
19.1 In no case shall Longhaul Sports Nutrition Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
SECTION 20 - INDEMNIFICATION
20.1 You agree to indemnify, defend and hold harmless Longhaul Sports Nutrition Ltd and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 21 - SEVERABILITY
21.1 In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 22 - TERMINATION
22.1 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
22.2 These Terms are effective unless and until terminated by either you or us.
22.3 You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 23 - ENTIRE AGREEMENT
23.1 The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
23.2 These Terms and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
23.3 Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 24 - GOVERNING LAW
24.1 These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
SECTION 25 - CHANGES TO TERMS and conditions
25.1 You can review the most current version of the Terms at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website.
25.2 It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 26 - CONTACT INFORMATION
26.1 Questions about the Terms should be sent to us at email@example.com or write to us at Longhaul Sports Nutrition Ltd, PO Box 73997, London, E5 5EF, UK